Photos Ivan Felipe
Electrical issues often spark from things we can’t expect, but finding the right electrician can help you fix the problem before you know it’s there. Matthews Lighting and Electric is dedicated to providing their customers with reliable solutions and informed preventative measures to keep your house feeling like a home.
Austin Matthews established Matthews in 2020 with the goal of providing “life-changing service” to the residents of the greater Rome area. In the five years that they’ve been running, they have already been voted the Best of Rome Electrician twice, in 2023 and 2024.
The idea for the business originally came to Austin at seventeen on his first job: an electrician site. Although he was still new to the line of work, he quickly found a sense of accomplishment in “working with others… seeing something come out of the dirt from nothing to a finished product” and knew he wanted to open his own electrical company.
Two college degrees later, Austin opened the doors to Matthews. He spent the first two years taking on a little bit of everything, a mix of all he had learned from his work and studies. But by year three, he and his team had accumulated a variety of jobs and noticed that what Rome and the surrounding areas wanted most was reliable residential electrician service.
Austin notes that “it was a really underserved market.” Today, Matthews prides themselves on their ability to provide “basic residential service solves” with “the level of service that we want in our home.”
Matthews takes great care to keep their customers’ homes a low-stress environment while they work by keeping the customer involved and informed every step of the way. Matthews assigns a member of their team uniquely-suited to each job, and with them, cost-effective and long-lasting solutions to help customers make the most of their work. Their electricians will also provide detailed explanations of what they’re doing and how the customer can maintain new installments.
Not only does Matthews provide reliable service—they also post articles and videos on electrical safety, including the Lightbulb Moments series developed by Austin Matthews and V3’s Ian Griffin, Lightbulb Moments, along with some of Matthews’s social media posts, give homeowners insightful methods of care for their home appliances, ways to use them safely, and signs they need to be fixed.
Matthews is ready and eager to help their customers where needed, but they also believe in teaching preventative methods so customers don’t have to worry about unexpected damage to their home.
Roughly “60% of our calls are either repeat customers or customer referrals,” a testament to the positive impact they’ve had on their customers’ lives, which Austin maintains as a pillar of their success. “The customer experience is our number one priority: making sure all of our customers are happy, ensuring we treat their home with the utmost level of respect possible, really supporting our customers how they’ve supported us.”
Backed by an industrious team and loyal clientele, Matthews continues to light up Rome. This year marks their fifth anniversary, and they invite all of their customers, friends, and advocates to celebrate with them this fall (more details to come). For Matthews, 2025 is a year to express gratitude to everyone who has supported them as they continue providing “life-changing service” to Rome.
If you’d like to make an appointment with Matthews, call (706)-584-2177 or email them at service@matthewselectricpros.com.
For more information or to see some of their guides on electrical safety, visit www.matthewselectricpros.com or find them on Facebook @MatthewsElectricLLC.
